Terms of Service

Last Updated: 21st Jan 2026

Welcome to Xandra! The website and services are provided by Murabela Fashion Private Limited (CIN - U14101WB2023PTC264948) . Throughout this website, the terms “we,” “us,” and “our” refer to Murabela Fashion Private Limited. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, as well as any other policies referenced herein. If you do not agree to all terms, you may not access the website or use our services.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. Any new features, tools, or services added to the site will also be subject to these Terms. We reserve the right to update or change these Terms at any time, and your continued use of the website constitutes acceptance of such changes.

 

1. Using Our Website and Services

By using our website, you confirm that you are at least the age of maturity in your region or have consent from a parent or guardian to make purchases.

You may not use our products or services for illegal purposes, to harm others, or to violate any law. You must not upload viruses, malware, or any harmful code. Violating these terms may result in immediate termination of your account or access to our website.

 

2. Orders, Payments, and Product Availability

We make every effort to show accurate product information, prices, and availability. However, mistakes can happen. If a product is listed at the wrong price or with incorrect information, we reserve the right to cancel or update your order.

We may limit or cancel orders at our discretion, including orders from the same account, billing address, or payment method. If your order is cancelled after payment, we will issue a full refund.

Payment for orders is securely handled via trusted third partypayment gateways. Your card or UPI details are never stored on our servers.

Certain products may be available exclusively online and in limited quantities. All orders are subject to our Exchange Policy.

3. General Conditions

We reserve the right to refuse service to anyone at any time.

Your content (excluding payment information) may be transmitted unencrypted across networks. Payment details are always securely encrypted during transmission.

You may not reproduce, duplicate, sell, resell, or exploit any portion of the Service without express written permission from Murabela Fashion Private Limited.

 

4. Product Images and Colors

We try to display colors and images accurately, but your screen may not perfectly reflect product colors. Actual products may vary slightly from what appears online.

 

5. Account Information

If you create an account onxandra.in, you agree to provide accurate, complete, and updated information, including your name, email, shipping address, and payment details. You are responsible for maintaining the confidentiality of your account and password.

 

6. Third-Party Links and Tools

Our website may include links or tools from third parties. We do not control these websites and are not responsible for their content, privacy, or practices. Using third-party tools or links is at your own risk.

 

7. User Comments, Feedback, and Reviews

If you submit comments, reviews, or suggestions, you grant Murabela Fashion Private Limited the right to use, edit, publish, and share your submission without compensation. We are not obligated to keep submissions confidential. You agree not to post content that violates the rights of others or is harmful, illegal, or offensive.

 

8. Accuracy of Information

We strive to keep our website accurate and up to date, but we do not guarantee completeness. Prices, promotions, and product information may change without notice. You use our site and make purchases at your own risk.

 

9. Prohibited Uses

You may not use our website or services to:

●     Break the law or violate any regulations

●     Harm, harass, or mislead others

●     Upload viruses, malware, or harmful code

●     Violate intellectual property rights

●     Collect personal information from other users without consent

●     Spam or misuse the site in any way

Violation may result in account termination and/or legal action.

 

10. Disclaimer and Limitation of Liability

Our products, website, and services are provided “as is” and “as available”. While we work to provide a safe, reliable service, we do not guarantee uninterrupted access or error-free use.

Murabela Fashion Private Limited and its employees, partners, or suppliers are not responsible for any loss, injury, or damage resulting from your use of our website or products, including indirect or incidental damages.

 

11. Indemnification

You agree to defend and hold harmless Murabela Fashion Private Limited, its directors, employees, partners, and suppliers from any claims, damages, or expenses arising from your use of our website or violation of these terms.

 

12. Termination

We may suspend or terminate your account at our discretion if we suspect violations of these terms. You may also terminate your use of the website at any time. Obligations incurred before termination, like unpaid orders, will still apply.

 

13. Governing Law

These Terms of Service are governed by the laws of India and under the jurisdiction of the High Court of Kolkata, only. Any and alldisputes will be resolved according to the existing Indian laws.

 

14. Contact Us

For questions about these terms, orders, or our website, you can reach us at:

Email:
Registered Office: 26 Nalini Ranjan Avenue, New Alipore, Kolkata, West Bengal – 700053